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Frequently Asked Questions for Travelers to Israel

Visa and Insurance

Q: Do I need a visa to visit Israel as a tourist?

A: It depends on your nationality. Citizens of many countries, including the United States, Canada, most European countries, and Australia, do not need a visa for stays up to 90 days as a tourist. However, travelers from some countries are required to apply for a visa in advance. It’s important to check Israel’s visa requirements based on your citizenship before traveling.

Visit this link to see the list of countries exempt from entry visas to Israel.

Q: I hold a passport that is visa-exempt for Israel. Do I need to prepare anything before visiting?

A: If your passport is from a country that is visa-exempt for Israel, you do not need to apply for a tourist visa. However, you are required to apply for an Electronic Travel Authorization (ETA) before entering Israel. The ETA-IL is an online authorization that allows you to travel to Israel and stay as a tourist for up to 90 days.

Additionally, ensure your passport is valid for at least six months from your planned entry date.

To understand more about the ETA-IL system and how to apply, visit here.

Q: Why do I need to apply for an ETA if I already have a visa-exempt passport?

A: Even if your passport is from a visa-exempt country, the Electronic Travel Authorization (ETA) is an added security measure used by Israeli authorities to pre-screen travelers. The ETA helps ensure that visitors meet entry requirements and provides a streamlined process for both the traveler and immigration authorities. It also allows you to stay in Israel as a tourist for up to 90 days without needing a traditional visa.

To understand more about the ETA-IL system and how to apply, visit here.

Q: Do I need travel insurance for visiting Israel?

A: While travel insurance is not legally required for visiting Israel, it is highly recommended. Travel insurance provides coverage for medical emergencies, trip cancellations, lost luggage, and other unforeseen events. Healthcare in Israel can be expensive for tourists, and having insurance ensures you’re protected from high medical costs in case of illness or injury during your trip. It also offers peace of mind for any unexpected changes to your travel plans.

Local Currency

Q: What is the local currency in Israel?

A: The local currency in Israel is the Israeli New Shekel (ILS), also referred to simply as the Shekel. The currency symbol is , and it is commonly abbreviated as NIS (New Israeli Shekel). The Shekel is divided into 100 smaller units called agorot.

Q: Can I use US dollars or Euros in Israel?

A: While Israel primarily uses the Israeli Shekel (ILS) for transactions, some businesses in tourist areas may accept US dollars or Euros. However, this is not common practice, and it’s best to use local currency for most purchases. You can easily exchange your foreign currency at exchange offices or withdraw local currency from ATMs throughout the country.

Q: Where can I exchange foreign currency in Israel?

A: You can exchange foreign currency at several locations throughout Israel:

  • Exchange Offices: Currency exchange offices are widely available in major cities, shopping centers, and tourist areas. They often offer competitive rates.
  • Banks: Most banks in Israel offer currency exchange services, although they may have limited hours.
  • Ben Gurion Airport: There are currency exchange counters at the airport, which are convenient but may offer slightly less favorable rates.
  • ATMs: You can also withdraw local currency directly from ATMs using your international debit or credit card, which automatically converts your currency to Israeli Shekels.

 

Q: Should I carry cash while traveling in Israel?

A: Yes, it’s a good idea to carry some cash while traveling in Israel, but there’s no need to have large amounts. Most businesses in Israel accept credit cards and payment apps like Google Pay and Apple Pay. However, cash can still be useful in markets, street vendors, small businesses, and some Taxi drivers where card payments may not be accepted.

In summary, it’s recommended to have some cash on hand for convenience, but most payments can be made with credit cards or payment apps.

Q: What are the common payment methods in Israel?

A:

  • Credit Cards and Payment Apps: Payments via credit cards, as well as payment apps like Google Pay and Apple Pay, are the most common methods in Israel. Most businesses, restaurants, and shops accept these forms of payment.
  • Cash: Despite the popularity of digital payments, cash is still widely accepted, particularly in local markets, street vendors, and small businesses.

Connectivity

Q: Where can I buy a SIM card in Israel?

A: SIM cards are widely available in Israel and can be purchased at various locations:

  • Ben Gurion Airport: There are counters and vending machines that sell SIM cards upon arrival.
  • Mobile Service Providers: Visit stores like Cellcom, Partner, Pelephone, or Golan Telecom, located in cities and shopping malls.
  • Convenience Stores and Supermarkets: Many offer prepaid SIM cards.
  • Online Purchase: You can order a SIM card online before your trip and have it delivered to your address or hotel.
Q: Is Wi-Fi widely available in Israel?

A: Yes, Wi-Fi is widely available in hotels, cafes, restaurants, and public areas. Many cities also offer free Wi-Fi hotspots. If you need constant access, consider getting a local data plan for your phone.

Q: What are the emergency numbers in Israel?

A: In Israel, the main emergency numbers you should know are:

  • Police: 100
  • Ambulance and Medical Emergencies (Magen David Adom): 101
  • Fire Department: 102

Useful Apps

Q: Which apps are useful for taxis and public transportation in Israel?

A:

  • Gett and Yango: Ideal for booking taxis in Israel, offering convenient service and in-app payments.
  • Moovit and HopOn: Great for public transportation. Both apps provide real-time schedules, trip planning, and easy digital ticketing.
Q: Which apps are commonly used for ordering food in Israel?

A:

  • Wolt: A popular app for ordering food from a wide range of restaurants across many cities in Israel. It offers quick and convenient delivery service.
  • Ten Bis: Widely used, especially for businesses, but also available for individual users to order food from numerous restaurants.

Additionally, many restaurants in Israel allow direct orders through their websites or by phone.

Q: Which apps are commonly used for navigation while driving in Israel?

A:

  • Waze: The most popular navigation app in Israel, providing real-time driving directions, traffic updates, and alerts on accidents and speed cameras based on user reports.
  • Google Maps: A widely used global app offering driving directions, live traffic information, and estimated arrival times.

Both apps provide accurate, up-to-date information to ensure a smooth and safe driving experience.

Electricity

Q: What is the voltage in Israel?

A: Israel operates on a 230V supply voltage and 50Hz, similar to many countries in Europe.

Q: What type of power plugs and sockets are used in Israel?

A: Israel primarily uses type H plugs and sockets, which are unique to the country, and also accept type C plugs.

Language

Q: What language is spoken in Israel?

A: The official languages of Israel are Hebrew and Arabic. English is widely spoken, especially in tourist areas, hotels, and restaurants. Most Israelis have a good command of English, making it easy for visitors to communicate. Additionally, most public signage, including road signs and informational boards, is displayed in Hebrew, Arabic, and English, making navigation straightforward for English-speaking visitors.

Q: Will I have trouble communicating if I don't speak Hebrew?

A: Not at all! English is commonly spoken, and many signs and menus are available in English. In major cities and tourist areas, you will find people who speak English and are happy to help. It’s also useful to learn a few basic Hebrew phrases to enhance your experience.

Weather

Q: When is the best time of year to visit Israel?

A: The best time to visit Israel, weatherwise, is during the spring (March to May) and autumn (September to November) when temperatures are mild and outdoor activities are comfortable. Summer (June to August) can be hot, especially in the southern and coastal regions, while winter (December to February) brings cooler temperatures, particularly in Jerusalem and the north.

That said, there are other advantages to visiting Israel outside of these seasons. For example, summer is ideal for beach lovers, and winter offers unique experiences like fewer crowds at popular sites and special events or festivals.

Q: What is the average temperature in Israel during the summer?

A: The average summer temperature in Israel varies significantly by region. Although Israel is a small country, it has a diverse climate, ranging from cooler mountainous areas to very hot desert regions.

Here are the average summer temperatures (June-August) in different regions:

  • Tel Aviv (Coastal Plain) – Average summer temperature: 27°C (81°F).
  • Jerusalem (Judean Mountains) – Average summer temperature: 25°C (77°F).
  • Dead Sea – Average summer temperature: 36°C (97°F).
  • Tiberias (Sea of Galilee) – Average summer temperature: 30°C (86°F).
  • Eilat (Southern Desert) – Average summer temperature: 34°C (93°F).
  • Golan Heights – Average summer temperature: 25°C (77°F).
  • Safed (Upper Galilee) – Average summer temperature: 25°C (77°F).
  • Mitzpe Ramon (Negev Highlands) – Average summer temperature: 25°C (77°F).
  • Beersheba (Northern Negev) – Average summer temperature: 28°C (82°F).
  • Nazareth (Lower Galilee) – Average summer temperature: 27°C (81°F).
  • Haifa (Coastal) – Average summer temperature: 27°C (81°F).

Important to note:

  • Temperatures can fluctuate significantly from day to day and from region to region.
  • During the summer, heat waves are common, where temperatures can rise to 40°C (104°F) or higher. This is more frequent in Eilat and the Dead Sea regions.
  • In some areas, such as the coastal plain (e.g., Tel Aviv and Haifa) and around the Sea of Galilee, high humidity can make the heat feel more intense. In contrast, in desert regions like Eilat and the Negev, the lower humidity makes the heat feel less overwhelming.
Q: What should I pack for my trip to Israel in the summer?

A: For summer trips, pack light, breathable clothing such as t-shirts, shorts, and lightweight dresses. Consider bringing UV protective clothing to shield yourself from the strong sun. Don’t forget sunglasses, a hat, sunscreen, and comfortable walking shoes for exploring. If you plan to visit religious sites, pack modest clothing that covers the shoulders and knees. Swimwear is essential if you’re planning to enjoy Israel’s beaches or the Dead Sea.

Also, it’s a good idea to pack a light sweater or long-sleeved shirt for indoor spaces like restaurants or public transportation where air conditioning can sometimes be too cold.

Q: What is the average temperature in Israel during the winter?

A: Winter in Israel (December-February) brings cooler temperatures, with significant variation between different regions. While some areas experience mild winters, others, particularly in the mountains, can get quite cold. Here’s an overview of average winter temperatures across Israel:

  • Tel Aviv (Coastal Plain) – Average winter temperature: 15°C (59°F)
  • Jerusalem (Judean Mountains) – Average winter temperature: 11°C (52°F)
  • Dead Sea – Average winter temperature: 18°C (64°F)
  • Tiberias (Sea of Galilee) – Average winter temperature: 14°C (57°F)
  • Eilat (Southern Desert) – Average winter temperature: 18°C (64°F)
  • Golan Heights – Average winter temperature: 9°C (48°F)
  • Safed (Upper Galilee) – Average winter temperature: 9°C (48°F)
  • Mitzpe Ramon (Negev Highlands) – Average winter temperature: 11°C (52°F)
  • Beersheba (Northern Negev) – Average winter temperature: 14°C (57°F)
  • Nazareth (Lower Galilee) – Average winter temperature: 13°C (55°F)
  • Haifa (Coastal) – Average winter temperature: 12°C (54°F)

Important to note:

  • Winter in Israel is also the rainy season, with the most rain falling between December and February.
  • Flash floods are common in desert areas during the winter. Travelers exploring these regions should exercise caution, especially when hiking in dry riverbeds (wadis).
  • In higher altitudes, such as Jerusalem, the Golan Heights, and the Upper Galilee, temperatures can get quite cold, sometimes approaching freezing, with occasional snowfall, particularly in January and February.
  • Even during winter, Israel can have sunny and warm days, particularly in the southern desert regions.
Q: What should I pack for my trip to Israel in the winter?

A: During the winter months (December-February), it’s important to pack for a variety of weather conditions, as the climate can change significantly depending on the region you visit. Here’s what you should consider bringing:

  • Layers of clothing: Temperatures can vary greatly throughout the day and between regions. Layering allows you to adjust as needed.
  • A waterproof jacket: Israel experiences its rainy season in the winter, so a waterproof jacket is essential, especially in coastal and northern areas.
  • Comfortable shoes: Whether you’re exploring cities or hiking trails, bring comfortable, waterproof shoes for walking.
  • Warm clothes: For higher elevations like Jerusalem, the Golan Heights, and the Upper Galilee, pack warm clothing, as temperatures can drop near freezing, and there may be snow.
  • Hat and gloves: These are useful if you’re visiting colder regions, particularly in the mountains.
  • Sunscreen and sunglasses: Even in winter, the sun can be strong, especially in southern areas like Eilat and the Dead Sea.
  • Light clothing for warmer days: Even during winter, Israel can have sunny and warm days, particularly in the southern desert regions, so pack some lighter clothing as well.

This packing list ensures you’re prepared for all types of winter weather in Israel!

Q: What’s the weather like in Jerusalem compared to Tel Aviv?

A: Jerusalem, being at a higher elevation, is generally cooler than Tel Aviv. Summers in Jerusalem are warm but with lower humidity than Tel Aviv, making the heat more bearable. In contrast, Tel Aviv experiences hot, humid summers due to its coastal location. Winters in Jerusalem are colder, with occasional snow, while Tel Aviv enjoys mild winters due to its Mediterranean climate.

Q: Are there any extreme weather conditions in Israel I should be aware of?

A: Yes, Israel can experience occasional heatwaves, especially during the summer, with temperatures soaring above 40°C (104°F) in certain areas. Additionally, flash floods are possible during heavy rains, particularly in desert regions like the Negev and near the Dead Sea. Always check weather warnings before embarking on outdoor activities, especially in these regions.

Q: Does it snow in Israel?

A: Snow is rare in Israel but can occasionally fall in Jerusalem, the Golan Heights, and the Upper Galilee mountains during winter. However, Mount Hermon receives snow every winter and is home to Israel’s only ski resort. In other areas, when it does snow, it typically doesn’t last long. The rest of the country, especially the coastal and desert regions, generally remains snow-free year-round.

Food and Water

Q: Is it safe to eat street food in Israel?

A: Yes, street food in Israel is generally safe to eat, with popular options like Hummus Falafel, Shawarma, and Sabich being delicious and well-prepared. It’s always a good idea to choose vendors with a high turnover of customers, as this usually indicates fresh food.

Q: Are there vegetarian and vegan options available in Israel?

A: Absolutely! Israel is very accommodating to vegetarians and vegans, with many restaurants offering a variety of plant-based options. Popular dishes include hummus, falafel, shakshuka, and various salads.

Q: Is it easy to find kosher food in Israel?

A: Of course, kosher food is widely available throughout Israel. Most restaurants and supermarkets are kosher-certified, especially in cities like Jerusalem. However, some restaurants in Tel Aviv and other areas may not be kosher, so it’s best to check in advance if this is a requirement for you.

Q: Are there gluten-free options available?

A: Many restaurants and cafes in Israel offer gluten-free options, and gluten-free products are available in most supermarkets. It’s a good idea to mention your dietary needs when ordering to ensure your meal is prepared accordingly.

Q: What is the tipping culture in restaurants?

 A: Tipping is customary in Israel. A tip of 10-15% is generally expected in restaurants and cafes. Some places may include a service charge, so check your bill before tipping.

Q: Is tap water safe to drink in Israel?

A: Yes, tap water in Israel is generally safe to drink and meets high-quality standards. 

Shabbat for travelers

Q: What is Shabbat, and when does it start and end?

A: Shabbat, the Jewish day of rest, begins at sundown on Friday and ends at nightfall on Saturday. It is a time for rest, family, prayer, and reflection, during which many businesses and public services operate on a limited schedule or close entirely.
For religious Jews, Shabbat is observed with rituals such as attending synagogue, enjoying family meals, and refraining from work and use of electronic devices. Secular Jews often use the day for leisure activities, such as traveling, hiking, and spending time with family and friends.

Q2: How does Shabbat affect daily life in Israel?

A: During Shabbat, many businesses, restaurants, and shops close, especially in cities like Jerusalem and in more religious neighborhoods. Public transportation, including buses and trains, usually stops running from Friday afternoon and resumes after Shabbat ends on Saturday evening. However, in cities like Tel Aviv, and certain neighborhoods in other cities, many entertainment-related businesses, such as restaurants, cafes, theaters, and cinemas, remain open. The extent of closures and available services varies from city to city.

Q: Is public transportation available on Shabbat?

A: Public transportation such as buses and trains generally do not operate on Shabbat. In some cities there are shared taxis (Monit Sherut) and private transportation options available. Planning your travel in advance is recommended.

Q: Can I take a taxi on Shabbat?

A: Yes, taxis operate throughout Shabbat. 

Q: Are restaurants open on Shabbat?

A: Many restaurants, especially in more religious areas and cities like Jerusalem, are closed on Shabbat. However, in Tel Aviv, Haifa, and even some neighborhoods in Jerusalem, as well as other secular areas, you will find many restaurants, cafes, and bars that remain open. It’s a good idea to check in advance or make a reservation.

Q: What activities are available on Shabbat?

A: Shabbat is a great time to enjoy nature, with many parks and beaches remaining open. Cultural attractions and museums are generally open, even in Jerusalem. In more religious areas, it’s an opportunity to experience the peaceful atmosphere and traditional Shabbat observance. Additionally, there are often special festivals, activities organized by private operators, and various sports events taking place.

Q: Can I visit the Western Wall (Kotel) on Shabbat?

A: Yes, the Western Wall in Jerusalem is open to visitors throughout Shabbat and is accessible 24/7 all year round. It’s a unique experience to observe or participate in the prayers and traditions. Please note that taking photos or using electronic devices at the Wall is not permitted during Shabbat.

Q: Can I visit the Western Wall (Kotel) on Shabbat?

A: Yes, the Western Wall in Jerusalem is open to visitors throughout Shabbat and is accessible 24/7 all year round. It’s a unique experience to observe or participate in the prayers and traditions. Please note that taking photos or using electronic devices at the Wall is not permitted during Shabbat.